Privacy Policy
Last updated: March 7, 2026
This policy explains how James Wilby Group handles personal information submitted through the website, service enquiries, and day-to-day customer interactions.
Information We Collect
We collect the contact details, enquiry information, service preferences, and technical usage data needed to respond to website enquiries and manage service requests.
Where a logistics, training, recruitment, or fleet services enquiry requires additional operational detail, that information is used only to assess the request and provide an appropriate response.
How We Use Information
Information is used to answer enquiries, prepare quotes, deliver agreed services, manage customer relationships, improve website performance, and meet legal or regulatory duties.
Marketing communication is only sent where there is an appropriate legal basis, and recipients can opt out of non-essential communication.
Your Rights
Individuals may request access, correction, deletion, restriction, or portability of personal data, subject to applicable legal, regulatory, and contractual requirements.
Data rights requests and privacy questions can be sent through the contact channels listed on the Contact page.
